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Options for Disneyland Tickets and Annual Passes during the Temporary Closure
by Tinker Bell Diva

UPDATED 5/21/20 – Disneyland began its temporary closure on March 14, 2020, and has not yet announced an opening date. They are accepting hotel and dining reservations starting July 1st, but no official opening date has been announced as of this writing. Disneyland has an official website with information that you should use as your first search for updated information. It was recently updated on May 20, 2020. If you are an Annual Passholder or if you purchased 1- to 5- day tickets (either park hoppers or one-park per day), here are your options for those previously paid admission tickets.

Disneyland Annual Pass and Park Hopper 2017

Theme Park Tickets

  • Multi-day and One Day Tickets – If you have unused park hopper or one-park per day tickets that you purchased, they are valid through the expiration date on the ticket. The good news is that most theme park tickets purchased this year are valid through 2021 and some into 2022. For example, if you have tickets that you planned to use in May 2020 and the expiration date is January 12, 2022, hold onto those tickets and plan a new trip to use them. Check your ticket for its expiration date.
  • Southern California Resident Promotional Ticket – This ticket was offered for purchase only to Southern California Residents starting in January 2020 and was valid through May 21, 2020. It is a 3-day, one-park per day ticket. NEW – The expiration date for this ticket has been extended through December 16, 2021. You can use this ticket on non-consecutive days, and the blockout windows when you cannot use this ticket are: November 21-28, 2020; December 19, 2020 – January 10, 2021; March 26 – April 11; July 4; November 20-27, 2021.
  • 3-day Park Hopper Child Ticket Promotion – This ticket was offered for purchase for children ages 3-9 starting in January 2020 and was to expire on May 21, 2020. NEW – The expiration date for this ticket has been extended through December 16, 2021. If you made your first visit between February 28 and March 13 but did not reach the ticket’s maximum number of uses, your ticket will have the 14-day expiration period extended to December 16, 2021, as well. The blockout windows when you cannot use this ticket are: December 19, 2020 – January 4, 2021; March 26 – April 11; July 4; November 20-27, 2021.
  • Military Salute Tickets – There are no changes to these tickets and their December 18, 2020 expiration date remains.

Annual Passholders
Passholders Paid in Full: If you paid the entire balance of your Annual Pass when you purchased it, which you would have done if you are not a California Resident or you had the option to do if you are a California resident, then you have two choices on how to extend or be partially refunded for your pass.Disneyland Annual Pass

  1. Expiration Date Extension Option – This option is to have your Passport expiration date extended. This means that if your passport expires either during or after the temporary closure, your expiration date will be extended a day for each day that Disneyland remains closed. If Disneyland remains closed for 90 days, an additional 90-day extension to your Passport will be added automatically to your account. THIS OPTION IS AUTOMATIC! If you want this option, you do not need to call the Annual Passholder line. Once Disneyland reopens, the new expiration date will be reflected on your Annual Passholder’s Passport account before the reopening of the theme parks. If your expiration date is during the closure, you will notice when you log into your account that will start showing the extension. If your expiration date is NOT during the closure, you will not see that extension to your expiration date until the Park reopens.
  2. Partial Refund Option – This option is to receive a partial refund for the theme park closure period that is prorated based on the date that you bought your pass and the date that Disneyland’s temporary closure began. YOU HAVE TO CALL TO REQUEST THIS OPTION! To do this, contact Annual Passholder Member Services at (714) 781-4567 or (714) 781-7277. Please be patient with the Cast Members. The refund will not be sent to you until the Park reopens so they have the correct amount. Many calls are coming into them and I know they would appreciate a pleasant voice and a laugh or two.

There has been no deadline posted by Disney on when you have to make this decision. If you are unsure, keep with option 1, Date Extension, as you can change your mind later to get a partial refund once they announce a date.

Disneyland in the SpringPassholders Making Monthly Payments – If you are a California resident, you had the option to make monthly payments when you purchased your passport. On April 5, 2020, Disney stopped collecting monthly payments from all passports and will not be collecting payments during the temporary closure. These options are only for California Residents, so no one from out of state has these options.

  1. No Expiration Date Extension Option – This option is to have your payments restarted on your regularly scheduled payment date when the Park reopens. Your expiration date will not be extended for the period the park was closed and your passport will expire on its originally scheduled expiration date. This means that while you will not be paying for your pass during the closure, your expiration date will not be extended so your payments will only continue up to your original expiration date. THIS OPTION IS AUTOMATIC! If you want this option, you do not need to call the Annual Passholder line.
  2. Expiration Date Extension Option – This option is to have your Passport expiration date extended. This means that if your passport expires either during or after the temporary closure, your expiration date will be extended a day for each day that Disneyland remains closed and your monthly payments will continue through that new expiration date. If Disneyland remains closed for 90 days, an additional 90-day extension to your Passport will be added automatically to your account.  Once Disneyland reopens, the new expiration date will be reflected on your Annual Passholder’s Passport account prior to the reopening of the theme parks. If your expiration date is during the closure, you will notice when you log into your account that will start showing the extension. If your expiration date is NOT during the closure, you will not see that extension to your expiration date until the Park reopens. YOU HAVE TO CALL TO REQUEST THIS OPTION! To do this, contact Annual Passholder Member Services at (714) 781-4567 or (714) 781-7277. Please be patient with the Cast Members and expect a long hold time while you wait to speak to one. DIVA TIP – Cast Members have said that calling on Sunday and in the latter part of the day is the best time to call.

There has been no deadline posted by Disney on when you have to make this decision. If you are still unsure what is the best option for you, just leave me a comment and I will help.

If you’re looking forward to your next Disney trip, (whether it be Walt Disney World, Disneyland, or on the high seas with a Disney Cruise) let Patricia at All for Dreams Travel help you make it extra magical!  Contact her for a FREE quote!

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Hello! I'm Tinker Belle Diva. Just like you, I love all things Disney and have since my first trip to the Walt Disney World in 1980, followed quickly by my first trip to Disneyland. The love of Disney runs strong in my family and has been passed along to my daughter and son, who have been to Disneyland more times than I can count!